Shipping policy
Shipping Policy
Thank you for shopping with us! Below is everything you need to know about our shipping process.
Order Processing
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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You will receive a confirmation email with tracking details once your order has shipped.
Shipping Rates & Delivery Times
We offer standard shipping on all orders:
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Calculated at checkout |
| Express Shipping | 2–4 business days | Calculated at checkout |
Note: Delivery times are estimates and may vary depending on your location and shipping carrier.
Shipping Locations
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If you don’t see your country at checkout, please contact us at passionstateservice@gmail.com for assistance.
Order Tracking
Once your order is shipped, you’ll receive a tracking number via email. You can track your package directly from the email or on our [Track My Order] page.
Lost or Damaged Packages
We are not responsible for lost or stolen packages once they are marked as delivered by the carrier. If your package is delayed, lost, or arrives damaged, please reach out to the carrier first, then contact us for further assistance.